Reliance Inbound Process

Project Name Reliance Inbound Process
Project Description

A telecom company based in India looking for the centres from Mumbai, Bangalore, Delhi, for

their customer support center, L1, L2, support,
Seats Required Minimum 30 Seats
Payout 23k /PC/Month
Type of Project Customer support
Turn Around Time Initially 2 shifts and after 1-2 months 24*7
Technology used

Center, L1, L2, support,

Certifications Required

1. Profile of the company

2. Balances sheet of the company

3. Network diagram

4. Center pica’s

5. Experience certificate

6. ISO, DOT certification, incorporation certificate

7. MOA of the company

Payment Frequency Billing cycle 30 days
Training & Support Online 
Advance payment

Advance payment of 1 month , 50% of the payment will wired and the

Rest 50% will be given in the form of BG or LC will be issued. 
Challenges faced

Steps For Signup:-

1. approval of the profile

2. meeting and technical discussion with clients

3. center visit and audit

4. signing an SLA

5. training

6. live start of the process

Enquiry About Reliance Inbound Process

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