Business Process Outsourcing (BPO) has been providing businesses with a way to cut costs for years, but current IT trends are shaking up the sector, putting CIOs at the forefront of planning. Technologies such as cloud computing, business analytics software, social media platforms and process automation software are being used within BPO to enable them to lower costs and be more effective. Because outsourcing relationships are like marriages both partners have to get something from it. Through additional technology based services customers will get more for their mo
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ney, while supplier business models will change, with less reliance on providing human resources. This move by suppliers to what are known as non-linear growth models is a trend, particularly amongst offshore BPO suppliers who have relied heavily in the past on selling low cost labor.
We address your business challenges through our integrated IT and business process outsourcing solutions. We unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.
Josoft Technologies Advantage
- Platform-based services and proprietary applications that reduce the Total Cost of Ownership
- A resource pool of several thousand professionals with deep domain knowledge and expertise
- Cost-effective business solutions via a hub-and-spoke connectivity model that enables a wide geographic reach
- An agile transition model
- Enhanced business intelligence systems
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